The right info

Screening Candidates

We interview all our candidates either face to face or telephonically if not in our local area.
We discuss the company in as much detail as possible and assess where the candidate’s CV has already been sent, so as not do duplicate submissions.
We see our candidates as our friends, and people partnering with us to create a better future for them, and our clients. We are here to assist and advise our candidates, and we like to build relationships and mutual trust. They are the assets of our business. Respect and honesty is paramount. Our candidates are also potentially our future clients.
We only submit candidate’s CVs upon their consent.
We respect our candidate’s needs and are also able to advise them against unrealistic expectations at times. In this we will not convince, or try to ‘sell’ a candidate a career opportunity if it goes against their preferences, or is not in line with their long-term career goals. We understand that we are not just filling jobs, but dealing with people’s lives.
We need to be confident that our candidates are serious about the positions we submit them to and take the necessary steps to understand their motives.

Saves the client time in the shortlisting process, having to avoid time going through 100s of irrelevant CVs
Saves the client time in engaging in numerous interviews where there is often one vital question that the client may fail to ask at times, that an agency would cover before shortlisting.
An agency that saves a company time, allows the client to focus on the part of their business that makes them money, where an agency looks for a person who would be an asset enabling the client to tend to the areas of business they should focus on.
Agencies carry advertising costs and provide the manpower to the client to fulfil this function. A reputable agency knows how to assess the right people quickly and effectively.
A specialist agency has close links with industry bodies, organisations and companies within their sectors, and therefore offers a targeted response.
A reputable agency will be honest, doing what is right as opposed to always telling you what you want to hear. They protect your interests in the long run.

Professionalism and honesty
Do they ask the right questions and get enough information?
Industry experience and knowledge of specific sectors. Do they specialise in the field of the vacancy you are looking to fill?
A focussed approach will mean a reduction in your workload – no need for multiple agencies – no need to go through the same process again and again.
Is the agency able to advise you where possible on your expectations, even to the point of market related salaries? Agencies that specialise are able to offer you this service.
Are they able to answer very specific questions that the client asks about the candidates they are putting forward?
A reputable agency will execute every deadline with great attention to detail, and thoroughness

When an agency is happy to assist a client with minimal information (if there is not already a long-term relationship)
The agency does not make the effort to meet with the client (they need to understand the client and the company culture as this is important to making the right ‘candidate fit’.)
Sending the client numerous CVs per job (this means that they do not understand the client’s requirements, and are playing a number’s game.)
The agency has to look up the name of the candidate the client is discussing with them after submission of their CV (agency’s lack of relationship with the candidate)
The agency does not know the candidate’s salary expectation after submitting their CV.
The agency does not know the candidate’s reasons for wanting to leave their last job.
The agency does not try finding out where the candidate’s CV already is/ where they have applied to, and coupled with this, submits their candidate’s CVs to any possible companies that they can. (this is candidate abuse)